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COMPLEMENTARY SERVICES IN THE VR ARENA INCREASE PROFIT AND CUSTOMER LOYALTY

COMPLEMENTARY SERVICES IN THE VR ARENA INCREASE PROFIT AND CUSTOMER LOYALTY
04 Aug 2025

Many people believe that the arena earns money only from games, but this is not the case. The main income of VR clubs comes from holding events. Visitors are willing to pay for a full-fledged holiday with a variety of activities. The more complementary services you include in your packages, the higher the average cheque and customer loyalty will be. We have collected 5 proven ideas, from classic to non-standard, that our partners use with great success.

Coffee machine with hot drinks

Serve hot chocolate or cocoa to kids and aromatic coffee to adults. Because demand is consistent throughout the year and the profit margin on drinks is many times greater than the cost, a grain coffee maker will pay for itself in no time. The guests will appreciate your attention to their comfort, which will enable you to win their loyalty.

PlayStation and board games in the lounge area

While some of the visitors are playing VR, others may get bored while waiting for their turn. Equip a lounge area with a PlayStation and board games. This solution will help keep guests occupied and provide them with a variety of leisure activities in the arena.

Workshops, cotton candy, popcorn, and slimes

Bright and exciting workshops are a perfect way not only to entertain guests but also to earn money and attract new customers. Offer sweet treats to young players and their parents. Popcorn and cotton candy machines are affordable, and any employee can handle their management. In addition, you can purchase kits for creating slimes and offer visitors to make ones for fun.

Confetti and neon discos

Do you want to surprise your guests? Arrange a disco with confetti or a neon party with glowing ribbons. Awesome photos and videos for advertising on social media are guaranteed.

Laser Tag

Provide this entertainment in large arenas to make the most of the premises. You will only need to purchase the necessary equipment: vests, taggers, and laser tag shelters. You may also create package offers, for example, "1 hour of VR + 1 hour of laser tag", which will be a new attractive holiday format for customers.

These ideas are already generating revenue for our franchisees. Try to implement them, adapting to your goals, and you will see how the income is growing.

Remember that the more services you offer, the more loyal your customers will be.

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