Every arena owner strives for his clients to leave with a smile and a desire to come back again. However, what should be done if the briefing takes up precious minutes intended for the game?
Imagine the disappointment of a player who gets only 45 minutes or less instead of the planned hour of fun. This not only reduces the likelihood of re-visiting your arena but also negatively affects the reputation of your business.
Our advice is to schedule an additional 10-15 minutes for the pre-game instructions. This will allow your guests to fully immerse themselves in the game and get the most out of it. Do not skimp on the quality of service, because satisfied customers are the key to the success of your business.
Such willingness to meet your clients' needs can significantly increase their loyalty. Invest in the quality of service and make visiting the arena a truly joyful event!
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